Meet the Team
Sarah-Jane Ford
Office Manager
Sarah-Jane RM Design & Engineering running with clarity, consistency and a strong focus on quality.
She oversees customer communication, ISO 9001 quality assurance, contractor compliance, maintenance administration, health & safety processes and the core office systems that support every project behind the scenes. Alongside this, she designs and develops digital tools, workflows and internal systems that improve efficiency, strengthen compliance and support RMDE’s continuous improvement culture.
Her work ensures documentation is accurate, processes stay controlled and standards are met without compromise — giving customers confidence in RMDE’s reliability.
Her impact is clear:
Clear, consistent communication for customers
ISO 9001 processes maintained, monitored and continually improved
Contractor compliance and maintenance records organised and audit ready
Quality and safety standards upheld across the business
Custom-built systems and workflows that streamline busy operations
Sarah-Jane brings precision, organisation and technical capability to every part of the business, helping RMDE deliver a smooth, dependable service from first contact to final delivery.